Advantages and disadvantages of
SMM Using social media promotion can bring different results. They depend,
first of all, on whether SMM promotion is appropriate for a given product or
service, as well as on how correctly the opportunities and features of social
networks are used. SMM has its advantages and disadvantages that you need to
know and consider when planning and implementing an advertising campaign.
What mistakes are best avoided when using social
media
Even the best tool doesn't
guarantee error-free. Moreover, when it comes to such a complex and sometimes
unpredictable type of marketing activity like SMM. Knowing the most common
mistakes in social
media marketing services can help you avoid failures in advertising
campaigns and more profitably spend your budget on promotion.
Don't expect quick results
The expectation of quick results
can lead to frustration on social media and ending the campaign ahead of time.
To avoid this mistake, you should accurately define the criteria by which the
promotion's success will be assessed. It should be understood that the timing
can be adjusted in any direction. Don't chase users and likes. The natural
desire of the owner of a page or group is many participants and their active
involvement. But it often happens that in the pursuit of quantity, quality is
lost - most of the participants are bought by fake accounts, which will not
benefit but can negatively affect the brand's reputation on the social network.
You should understand the real size of the target audience, depending on the
scope of the company. It is unlikely that a small local restaurant needs an
audience of many thousands, most of which have never been and will not visit
this city.
Say no to low-quality content.
The main sign of high-quality content on social networks is that it is
attractive to users and is shared with friends. In many cases, on the pages of
companies and brands, you can see uninteresting content, dry language texts
copied from press releases. Nothing is surprising because there are problems
with the promotion of such pages - users are not interested in reading dry
texts written in "lifeless" language. The same effect (or rather, its
absence) is brought by posting content that has nothing to do with its theme,
brand activities, and the target audience's interests. A careful study of the
target audience, a competent selection of materials, and unique and exciting
information that arouses users' interest will help avoid this mistake.
React
quickly
Timely response to comments,
questions, problem situations is significant for establishing contacts and
increasing loyalty. The sooner there is a reaction to the appeal, the better.
It is not uncommon for many pages to have some questions and requests from
users, to which there is no visible reaction. This is unacceptable because it
undermines trust and loyalty to the company as a whole.
Study statistics
Each publication on the social
network is designed for a specific reaction of the audience because this is an
advertisement for our brand. And it is necessary to apply various methods of
collecting statistics and analyzing them. Otherwise, funds are spent on
advertising, SMM specialists work, but no one knows which tools, channels, and
publications are useful and which are not. Modern tools for collecting
statistics allow you to do an in-depth analysis to improve your advertising
campaign's effectiveness. Their constant use will enable you to have an
objective picture of the promotion process. study the union complex site that whow the use the social media marketing.
The balance between sales and exciting content
Here we will talk about two
mistakes, which are two extremes - this is an excessive enthusiasm for direct
advertising with calls to "buy" and, conversely, an emphasis on
entertainment content that does not in any way improve the sales of goods and
services. In both cases, the reason is often that the brand or company does not
represent what can be of interest to social network users. As a result, she
either does what she is used to - advertises her products, or begins to
entertain them. In the first case, the target audience quickly loses interest
in the page since everyone has long developed immunity to direct advertising.
They gladly consume entertaining content that has nothing to do with the
company's product. A competent approach to creating content and planning its
posting on social networks balances entertaining, exciting information, and
materials with an advertising nature. In this case, everyone gets what they
expect from using the social network - visitors, communication, social
connections, and the brand - increasing loyalty and sales.
Examples of successful SMM Campaign
The correct use of social media
promotion tools often brings impressive results that become known far beyond
the industry. The most successful ones become role models and a source of
experience for other marketers; they are discussed on the Internet. User
acquisition was carried out through advertising on a social network with an
appeal to purchase your first sports equipment at a low price - only $ 25. To
do this, you had to subscribe to the brand page and pass a simple test that
helped determine your clothing size. At the same time, the counter pushed visitors
to make a purchase faster. More than 200 thousand likes were collected during
the campaign, and the company's profit is estimated at $ 650 million. The
international corporation IKEA pays a lot of attention to promotion in social
networks, and in 2016 it stood out with another campaign. The buyers were
offered a series of products taken from the search queries of people looking
for solutions to difficult life situations. Naturally, such an unusual campaign
attracted a lot of attention from social media users and received many likes. see how union complex do SMM for
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